Privacy Policy

Effective date: 19.01.2026

At Ahora Living, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

 

1. Data Controller

Ahora Living
Uliana Ivaniskaja
Calle el Morro 23D
38588 Las Arenas
Santa Cruz de Tenerife, Spain

NIE: Y3072277C

Email: [email protected]
Website: https://ahoraliving.com/

 

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data: name, surname

  • Contact data: email address, phone number

  • Booking and inquiry data: information provided via contact forms, booking forms, or email communications

  • Technical data: IP address, browser type, operating system, and website usage data

  • Other information: any data you voluntarily provide when contacting us or applying for retreats or 1:1 coaching sessions

We do not intentionally collect special categories of personal data (such as health data) unless you voluntarily provide such information and it is strictly necessary for the provision of our services.

 

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To respond to inquiries and contact requests

  • To manage retreat applications, bookings, and 1:1 coaching sessions

  • To provide information about our services, programs, and activities

  • To manage contractual and pre-contractual relationships

  • To comply with legal and regulatory obligations

  • To improve the functionality, security, and performance of our website

 

4. Legal Basis for Processing

The processing of your personal data is based on one or more of the following legal grounds:

  • Your consent (Article 6(1)(a) GDPR)

  • Performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR)

  • Compliance with legal obligations (Article 6(1)(c) GDPR)

  • Legitimate interests pursued by Ahora Living, such as website security and service improvement (Article 6(1)(f) GDPR), provided such interests do not override your fundamental rights and freedoms

 

5. Data Retention Period

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations.

  • Contact and inquiry data: retained for the duration necessary to handle the request and for any legally required follow-up period

  • Contractual and booking data: retained for the duration of the contractual relationship and in accordance with tax and accounting obligations

  • Technical and analytics data: retained according to the retention periods defined by the relevant tools or services

 

6. Data Recipients and Third Parties

Your personal data may be shared with trusted third parties only when necessary, such as:

  • Website hosting providers

  • IT and website maintenance service providers

  • Booking, scheduling, or communication tools used to manage services

  • Public authorities, when legally required

All third parties are required to process personal data in compliance with GDPR and under appropriate data processing agreements.

 

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be implemented, such as Standard Contractual Clauses approved by the European Commission or transfers to countries with an adequacy decision.

 

8. Data Subject Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure of your data (“right to be forgotten”)

  • Restrict or object to the processing of your data

  • Request data portability

  • Withdraw your consent at any time (without affecting the lawfulness of processing prior to withdrawal)

To exercise your rights, please contact us at: [email protected]

If you believe your rights have been violated, you also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) at www.aepd.es.

 

9. Security Measures

Ahora Living applies appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, and to protect it against unauthorized access, loss, misuse, or alteration.

 

10. Cookies and Tracking Technologies

This website uses cookies and similar technologies. Detailed information about the use of cookies, their purpose, and how to manage them can be found in our Cookie Policy, available on this website.

 

11. External Links

This website may contain links to third-party websites. Ahora Living is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of any third-party websites they visit.

 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect legal, technical, or operational changes. Any updates will be published on this page with a revised effective date.

 

13. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Email: [email protected]