Privacy Policy
Effective date: 05.08.2026
At Ahora, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.
By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
Ahora
Uliana Ivaniskaja
Calle el Morro 23D
38588 Las Arenas
Santa Cruz de Tenerife, Spain
NIE: Y3072277C
Email: info@ahoraliving.com
Website: https://ahoraliving.com/
2. Personal Data We Collect
Depending on how you interact with our website, we may collect the following personal data:
Information you provide voluntarily
- Name
- Email address
- Telephone number
- Information submitted through contact forms
- Booking or retreat application details
- Any information you choose to include in messages or emails
Automatically collected information
When you visit our website, certain technical information may be collected automatically, including:
- IP address (processed in anonymized form where applicable)
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Date and time of access
This information is collected through cookies and analytics tools only where legally permitted and, where required, after obtaining your consent.
We do not intentionally collect special categories of personal data (such as health information). If you voluntarily provide such information in connection with coaching or retreat applications, it will only be processed where necessary and in accordance with applicable law.
3. Purpose of Data Processing
We process your personal data for the following purposes:
- Responding to enquiries and contact requests
- Managing retreat applications and bookings
- Providing coaching and mentorship services
- Communicating regarding our services and events
- Managing contractual and pre-contractual relationships
- Sending newsletters where you have provided consent
- Improving the usability, security and performance of our website
- Measuring website traffic and visitor behaviour through analytics
- Preventing spam and protecting website security
- Complying with legal obligations
4. Legal Basis for Processing
The processing of your personal data is based on one or more of the following legal grounds:
- Your consent (Article 6(1)(a) GDPR)
- Performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR)
- Compliance with legal obligations (Article 6(1)(c) GDPR)
- Legitimate interests pursued by Ahora, such as website security and service improvement (Article 6(1)(f) GDPR), provided such interests do not override your fundamental rights and freedoms.
5. Cookies and Consent Management
Our website uses cookies and similar technologies.
Where legally required, cookies that are not strictly necessary are only placed after obtaining your consent through our cookie banner provided by Complianz.
You may withdraw or modify your consent at any time using the cookie settings available on our website.
For detailed information, please refer to our Cookie Policy.
6. Google Analytics
We use Google Analytics 4, a web analytics service provided by Google LLC, to better understand how visitors interact with our website and to improve the user experience.
Google Analytics collects information such as pages visited, time spent on the website, browser and device information, approximate geographic location, and interactions with our content. IP addresses are anonymized by Google Analytics 4 before processing where applicable.
Analytics cookies are only activated after you have provided your consent through our cookie banner. You may withdraw your consent at any time by changing your cookie preferences.
Google may process this information on servers located outside the European Economic Area. Where such transfers occur, appropriate safeguards are implemented in accordance with GDPR.
For more information about how Google processes personal data, please visit:
https://policies.google.com/privacy
7. Contact Forms
When you submit a contact form on our website, we collect the personal information you voluntarily provide, such as your name, email address, phone number (if applicable), and your message.
We use this information solely to respond to your enquiry, provide the requested services, and communicate with you regarding your request.
Your information is not sold or shared with third parties except where necessary to provide our services or where required by law.
8. Newsletter
If you subscribe to our newsletter, we process your email address and any other information you voluntarily provide in order to send you updates, inspiration, news, events and other communications related to Ahora Living.
Our newsletter is managed through Flodesk. By subscribing, your information is securely stored and processed by Flodesk on our behalf. Flodesk acts as a data processor and may process personal data on servers located outside the European Economic Area (EEA). Where applicable, such transfers are safeguarded through appropriate legal mechanisms in accordance with the GDPR.
We only send newsletters with your explicit consent, and you may withdraw your consent at any time by clicking the unsubscribe link included in every email or by contacting us directly at info@ahoraliving.com.
For more information about how Flodesk processes personal data, please refer to the Flodesk Privacy Policy:
https://flodesk.com/legal/privacy-policy
9. Third-Party Services
Our website may use third-party services including:
- Google Analytics
- Google Fonts (or locally hosted fonts where applicable)
- Google reCAPTCHA (if enabled)
- YouTube
- Spotify
- Flodesk
- Contact Form 7
- Flamingo
- Complianz
These providers may process personal data in accordance with their own privacy policies.
Embedded third-party content, such as YouTube videos, may collect technical information (including your IP address and device information) when loaded or played. The processing of personal data by these third-party providers is governed by their respective privacy policies.
10. Data Recipients
Your personal data may be shared with trusted third parties only when necessary, such as:
- website hosting providers
- website maintenance providers
- newsletter providers
- analytics providers
- booking and communication tools
- payment providers (if applicable)
- public authorities where legally required
All third parties are required to process personal data in compliance with GDPR and under appropriate data processing agreements.
11. International Data Transfers
Some of our service providers may process personal data outside the European Economic Area.
Where this occurs, transfers are carried out using appropriate safeguards, including:
- European Commission Adequacy Decisions
- Standard Contractual Clauses (SCCs)
- other safeguards recognised under GDPR
12. Data Retention Period
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
- Contact enquiries: until the enquiry has been resolved and any necessary follow-up completed.
- Coaching and retreat records: for the duration of the contractual relationship and applicable legal retention periods.
- Newsletter subscriptions: until consent is withdrawn.
- Analytics data: according to Google Analytics retention settings.
- Technical logs: only as long as necessary for security purposes.
13. Data Subject Rights
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to the processing of your data
- Request data portability
- Withdraw your consent at any time (without affecting the lawfulness of processing prior to withdrawal)
To exercise your rights, please contact us at: info@ahoraliving.com
If you believe your rights have been violated, you also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD) at www.aepd.es.
14. Security Measures
We implement appropriate technical and organisational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures include secure website hosting, encrypted connections (SSL/TLS), access controls and regular software updates.
15. External Links
This website may contain links to third-party websites. Ahora is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of any third-party websites they visit.
16. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect legal, technical, or operational changes. Any updates will be published on this page with a revised effective date.
17. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:
Email: info@ahoraliving.com
